Sometimes things don’t go as planned, but what truly elevates a business is how it responds when that happens. There was a hiccup in the initial visit that was immediately handled appropriately and with care. The job was great and, more importantly, I feel truly valued by their response. I’ll definitely go back to them in the future!
We use Brian's Heating and Cooling for our business and our home. With a simple call, rest assured that the problem will be fixed. Recently, they installed a new system in my mom's house and did preventative efforts to keep my system running. Thanks for everything!
Brian came out on a recent Friday to assess a problem I was having with my ac. His initial impression was that it would not be as big/expensive a job as I was afraid it might be. He had someone out the first of the next week and he took care of it for me that day. His diagnosis was correct and I'm a very happy customer!
Just had a new furnace/AC put in yesterday and couldn't have had better service!!! You can always count on Brians Heating and Cooling to do the job the right way at the best price!
Very excellent service, quick response, pleasure to deal with... came on same day we called even it was late, they still made it a point to check our A/C.. highly recommended